Service Coordinator

Hunter-Davisson, Inc. is a commercial HVAC-R Design Build Mechanical Contractor seeking a Service Coordinator to join our growing team. The person we are seeking is a team player who is highly organized, detail oriented, and demonstrates outstanding customer service.

Hunter-Davisson, Inc. (HD) has been serving businesses in Oregon and SW Washington since 1965. Our brand and reputation for providing quality HVAC and refrigeration service, preventative maintenance and installations in the commercial market has led to our continued success. 

Status: Full-time
Reports to: Service Manager

Some of the daily job functions and duties include:

  • Schedule and dispatch Service Technicians according to a pre-planned and efficient route.
  • Issue purchase orders, order repair parts, schedule distribution as needed.
  • Answer incoming service phone line providing a high level of customer service and value to our customers.
  • Set proper and realistic expectations to customers when communicating ETA’s and/or delays in arrivals.
  • Work with other departments and Supervisors to coordinate manpower transitions as needed to meet current needs.
  • Work as a collaborative member to a high performing and cohesive service team.
  • Assist in the coordination of follow up work including scheduling technicians, equipment, subcontractors, provide paperwork, etc.
  • Department documentation and filing.
  • Create new service sites in Service Management and gather customer information for new accounts.

Physical requirements

Must be able to read, write, and communicate fluently in English.

Some of our benefits include:

  • 401(k) plan
  • Paid holidays and vacations
  • Medical & dental insurance
  • Profit sharing

Applicants must be authorized to work in the United States.
Drug free and proud to be an Equal Opportunity Employer.

If you are interested in this position, please email your cover letter and resume to: hr@hunterdavisson.com

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