SERVICE AND INTEGRITY, BY DESIGN

Since hiring HD and Patrick Paul performing the HVAC maintenance, the service call rate has fallen dramatically. This improvement has occurred because Patrick Paul is observant, thorough, precise, communicates, and is smart.

Thank you for all the Great work you guys do for us.

I just wanted you to know you have some very remarkable people working here at Homewoods on the Willamette. During our transition here at Homewoods, I just wanted you to know how awesome these 2 men have been, they always go above and beyond without hesitation. They take the time to explain what they are doing. Roger and George are always courteous and professional at all times. They clean-up after themselves and have always made sure that the dining room and kitchen are ready for service even if that means working around our service times. They have given us the best customer service. As you well know in a service oriented business these days it is hard to find good quality help. Hunter-Davisson should be proud of these 2 men as they represent your company with first class service and attitude.

I want to tell you how much I have appreciated Hunter Davisson. You for your counsel, patience and prompt response. Your teams for their diligence. All the workers on premise have been great. Standing out yesterday were Greg and Curtis. They were here until around 8:00 pm last night installing the trash motor and getting it operational. After a quick explanation and orientation to the building they operated autonomously. They were extremely polite and professional. I am happy to have Hunter Davisson as a partner. Thank you so much

"I have had the pleasure of encountering your HVAC Technician, Nick, on several occasions. I wanted to express my appreciation to Hunter Davisson for retaining such an extremely consciences, customer service oriented employee. Upon arrival he has always demonstrated courteous presentation of himself in an environment of uncertainty and maintained poise and a positive attitude. Today he saved the day by staying on our roof to fix the problem rather than come down with excuses on why he can’t “fix it”."

"Joseph was the most polite, most informative and most helpful worker from your company that has been out here! I was very impressed with him. I wanted you to know that he's an asset to your company."

"Just wanted to thank you again for babysitting M78 like it’s a member of the family. I remember when one of the pumps went down this winter (during a particularly cold stretch) and the team visited the building throughout the night to make sure that we were able to keep the system running and maintain temps in the building. So, thank you for your patience and your responsiveness to our issues. We very much appreciate your help."

"I wanted to take a moment to express my appreciation for the exceptional participation and outstanding service you provided throughout the Sherwood, OR HVAC project. Your team’s professionalism, attention to detail, and commitment to quality were evident at every stage of the project. What truly set your service apart was your responsiveness to our customer’s needs and your proactive communication throughout the process."

Hunter-Davisson knocked this project out of the park for us. One of our goals was to work with local contractors that supported GBSD prior to the bond work. We knew your quality of work and you did not disappoint. Your team was the first contractor on site as there was investigation work to do before the repairs and/or improvements could be suggested/implemented and I would like to say our school district wished more contractors were like Hunter-Davisson. Our closeout job walk today felt so rewarding as I knew our school district was able to team with you and get a very successful Mechanical Design-Build project. The value add the HD was able to deliver will be felt longer than ASHRAE tells us our equipment will last.

"We had a great experience with our first preventative maintenance appointment on Friday. Steffen was very friendly and easy to work with!"

Hunter-Davisson's team quickly became part of the HOPE Crew for Bybee Lakes Hope Center as we navigated replacing an outdated chiller. They brought care and compassion so that we could provide a safe environment for people experiencing homelessness in Portland.