SERVICE AND INTEGRITY, BY DESIGN

I wanted to take a moment to sincerely thank you and your team for the outstanding service you have provided throughout this project. The level of professionalism has truly been exceptional. Everyone who has been onsite during the installation has been friendly, respectful to both our staff and customers, and consistently positive. Not once did a day go by where the team did not ensure their equipment was cleaned up before we opened. Those small details go a long way for us and speak volumes about the pride they take in their work. The team also did an excellent job keeping me informed, taking the time to show progress from the initial demolition through the final stages of the install. That transparency was greatly appreciated.

"I just wanted to tell you I am so glad we brought Hunter/Davisson on board as our mechanical design/build contractor. I appreciate having Tara and Audra on our team. Audra is super qualified and knows her stuff. She takes the time to coordinate with other trades about her designs and if there are conflicts. Same with the architect. If additional information is requested from her, she gets answer back promptly and she meets all deadlines asked."

Hunter-Davisson knocked this project out of the park for us. One of our goals was to work with local contractors that supported GBSD prior to the bond work. We knew your quality of work and you did not disappoint. Your team was the first contractor on site as there was investigation work to do before the repairs and/or improvements could be suggested/implemented and I would like to say our school district wished more contractors were like Hunter-Davisson. Our closeout job walk today felt so rewarding as I knew our school district was able to team with you and get a very successful Mechanical Design-Build project. The value add the HD was able to deliver will be felt longer than ASHRAE tells us our equipment will last.

I cannot thank you enough. Patrick's work has made our AC run perfectly. We have always been able to maintain around 20 degrees of the outside temperature, but after Patrick's work, we have held a steady 72.

You and your team did a fantastic job on the project and the attached savings are yet another example of great planning and execution from HD’s 1st estimate and design thru close out.

"Patrick was not only professional, but also let us know about some issues with a patch of our facility's roof. We haven't had any issues with it just yet, but his foresight in pointing these out and providing us with documentation to provide our landlord was great, and helps us keep our operation running smoothly here. It's experiences like this that make working with your people at HD a pleasure."

Once again - your staff has performed beyond expectation. Kelly not only got us scheduled over the weekend but rescheduled us when I threw her a curveball. Eric showed up on time and, like every other Hunter Davisson person we have EVER dealt with, was on top of things in a short time and left us feeling very well taken care of. Your employees continue to impress us and we’ll continue to sing your company’s praises to any and all. Thanks so much for putting together a staff that never fails to go above and beyond!

I just wanted you to know you have some very remarkable people working here at Homewoods on the Willamette. During our transition here at Homewoods, I just wanted you to know how awesome these 2 men have been, they always go above and beyond without hesitation. They take the time to explain what they are doing. Roger and George are always courteous and professional at all times. They clean-up after themselves and have always made sure that the dining room and kitchen are ready for service even if that means working around our service times. They have given us the best customer service. As you well know in a service oriented business these days it is hard to find good quality help. Hunter-Davisson should be proud of these 2 men as they represent your company with first class service and attitude.

"Just wanted to thank you again for babysitting M78 like it’s a member of the family. I remember when one of the pumps went down this winter (during a particularly cold stretch) and the team visited the building throughout the night to make sure that we were able to keep the system running and maintain temps in the building. So, thank you for your patience and your responsiveness to our issues. We very much appreciate your help."

Thanks for all your help with this issue. I really appreciate the design assist. I also want to note my appreciation for the quality installation HD is performing in the field. I understand the attention to detail that is required to execute this project and I'm very happy with our partnership with Hunter-Davisson, past and present, making this project a reality.

Since hiring HD and Patrick Paul performing the HVAC maintenance, the service call rate has fallen dramatically. This improvement has occurred because Patrick Paul is observant, thorough, precise, communicates, and is smart.