SERVICE AND INTEGRITY, BY DESIGN

Thanks for all your help with this issue. I really appreciate the design assist. I also want to note my appreciation for the quality installation HD is performing in the field. I understand the attention to detail that is required to execute this project and I'm very happy with our partnership with Hunter-Davisson, past and present, making this project a reality.

Once again - your staff has performed beyond expectation. Kelly not only got us scheduled over the weekend but rescheduled us when I threw her a curveball. Eric showed up on time and, like every other Hunter Davisson person we have EVER dealt with, was on top of things in a short time and left us feeling very well taken care of. Your employees continue to impress us and we’ll continue to sing your company’s praises to any and all. Thanks so much for putting together a staff that never fails to go above and beyond!

"I have to take a minute to, again, sing the praises of your amazing folks. I have to give a shout out to Yesenia and Shallon for taking my calls and understanding what we needed. I have to give a REALLY big shout out to your tech Rocky who got our AC going again at Blazers but more importantly stayed until 7:00 pm at the Blazers club to get the walk in freezer working again. You have some really tremendous people working at HD and my thanks goes out to all of them. I truly want to express my gratitude to all of them and thank HD for taking such great care of us. These are not just kind words. This is a sincere appreciation of what HD does for us to keep us doing what we do, which is to help those who need us most. I very truly appreciate what your whole company does to support us. You guys rock!!"

"Joseph was the most polite, most informative and most helpful worker from your company that has been out here! I was very impressed with him. I wanted you to know that he's an asset to your company."

"I wanted to tell you that Brendon and Ian did a fabulous job on the duct work. The Chief Engineer, Port Engineer and I walked the job yesterday and we are all very impressed with how the Vidmar room looks."

"Just wanted to thank you again for babysitting M78 like it’s a member of the family. I remember when one of the pumps went down this winter (during a particularly cold stretch) and the team visited the building throughout the night to make sure that we were able to keep the system running and maintain temps in the building. So, thank you for your patience and your responsiveness to our issues. We very much appreciate your help."

I just wanted you to know you have some very remarkable people working here at Homewoods on the Willamette. During our transition here at Homewoods, I just wanted you to know how awesome these 2 men have been, they always go above and beyond without hesitation. They take the time to explain what they are doing. Roger and George are always courteous and professional at all times. They clean-up after themselves and have always made sure that the dining room and kitchen are ready for service even if that means working around our service times. They have given us the best customer service. As you well know in a service oriented business these days it is hard to find good quality help. Hunter-Davisson should be proud of these 2 men as they represent your company with first class service and attitude.

We just wanted to send a note of gratitude for all of your support with our Energy Trust of Oregon energy study and our PCEF application. The process was so complex and technical and couldn't have put together our application without your support. Thank you for helping answer our questions and your willingness to be available when last minute things came up. Grateful for our partnership with HD!

Hunter-Davisson's team quickly became part of the HOPE Crew for Bybee Lakes Hope Center as we navigated replacing an outdated chiller. They brought care and compassion so that we could provide a safe environment for people experiencing homelessness in Portland.

"On behalf of the PMA Board and all the warm and toasty staff and students, thank you so much for helping us with the new furnaces. You and your crew were all just wonderful and so easy to work with. We appreciate your patience in providing us with answers to all our questions. Please extend our thanks to all those whose efforts have enabled us to cross off a major worry on our to do list."

Since hiring HD and Patrick Paul performing the HVAC maintenance, the service call rate has fallen dramatically. This improvement has occurred because Patrick Paul is observant, thorough, precise, communicates, and is smart.